My mother, Marian Early McIntyre, was the postmaster in Elizaville, Kentucky for twenty-four years, much of that time as a federal employee before the Postal Service was spun off.
She pretty much saw everyone in town every day and was quite accommodating to the patrons, even the difficult ones. We lived upstairs (it was a one-room post office), and she often opened up to hand out mail to people who had been unable to come by during regular hours. She was diligent, too; her accounts tallied exactly every month.
Of course she was a Democrat. (I've remarked elsewhere that the reason government workers are Democrats is that they are the people who believe that government works.) She and my father were Franklin Roosevelt, Adlai Stevenson, John F. Kennedy Democrats. I do, however, suspect (nothing was ever said aloud), that they may have voted for Senator John Sherman Cooper, of whom they always spoke with respect.
For her, as for many federal employees, the pay was modest, but the post offered health insurance for the family and a decent pension.
She saw her job as providing a necessary service to people, and she did it gladly. That is why I do not mutter or grumble when there is a long line at the post office. I know that the employees are trying to accommodate all the patrons, even the difficult ones, for modest pay and benefits.
And I think that that is the case for many, perhaps most, federal employees, working with little acclaim to provide the services we need or want. I'll stand with them, particularly the ones who find themselves in distressed circumstances because of an unnecessary government shutdown begun as a political stunt.
They deserve much better.